1. Introduction
Welcome to Drapelio (“we,” “us,” or “our”). These Terms and Conditions govern your access to and use of our website www.drapelio.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms in full.
Premium Streetwear Experience: At Drapelio, we blend urban edge with premium quality. These terms reflect our commitment to transparent, customer-focused service that matches the craftsmanship of our collections.
2. User Obligations and Responsibilities
2.1 Account Integrity
When creating an account, you agree to:
- Provide accurate, current, and complete information
- Maintain the security of your password and account
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized use
2.2 Prohibited Conduct
You may not:
- Use our site for any illegal purpose
- Attempt to gain unauthorized access to our systems
- Interfere with other users’ enjoyment of the site
- Use automated systems (bots, scrapers) without permission
- Misrepresent your identity or affiliation
3. Products and Services
3.1 Product Descriptions
We take pride in accurately representing our premium streetwear collections. However:
- Colors may vary slightly due to monitor settings
- All measurements are approximate
- Limited edition items (“Final Sale”) are excluded from returns
3.2 Availability
Products in our Men’s, Tops, Bottoms, Outerwear, and Accessories collections are subject to availability. We reserve the right to limit quantities and discontinue products without notice.
3.3 International Restrictions
We currently cannot ship to certain Asian countries and remote regions. Customers are responsible for checking local import restrictions before ordering.
4. Order and Payment Terms
4.1 Order Process
Your order represents an offer to purchase which we accept when we send an order confirmation. We reserve the right to refuse any order for any reason.
4.2 Pricing
All prices are in USD and exclude applicable taxes and duties. International customers are responsible for all customs fees imposed by their country.
4.3 Payment Methods
We accept:
- Visa
- MasterCard
- JCB
- PayPal
Payment is processed immediately upon order confirmation.
4.4 Shipping
We offer two shipping options:
- Standard Shipping: $12.95 via DHL/FedEx (10-15 business days)
- Free Shipping: Orders over $50 via EMS (15-25 business days)
Delivery times are estimates and may vary due to customs processing.
5. Returns and Exchanges
5.1 Return Policy
Our premium service includes a 15-day return window from delivery date. To qualify:
- Items must be unworn, unwashed with tags attached
- Original packaging must be intact
- Must include proof of purchase
5.2 Non-Returnable Items
Final Sale items (marked during checkout) and used/washed items cannot be returned.
5.3 Refund Process
Refunds are issued within 5 business days of receiving your return, minus original shipping costs (unless defective). Allow 3-10 days for bank processing.
5.4 Exchanges
Size exchanges are free for Tops and Bottoms. Follow standard return process and specify desired size.
6. Intellectual Property
All content on our site (designs, logos, text, images) is our exclusive property or used with permission. You may not:
- Reproduce, distribute, or create derivative works
- Use our branding without express written permission
- Claim our designs as your own
Streetwear designs are protected by copyright and trademark laws worldwide.
7. Liability Limitations
7.1 Product Use
We’re not liable for:
- Any injury from product misuse
- Any indirect, incidental, or consequential damages
7.2 Website Availability
We strive for uninterrupted access but can’t guarantee it. We’re not liable for temporary site unavailability.
7.3 Force Majeure
We’re not responsible for delays caused by events beyond our control (natural disasters, strikes, etc.).
8. Privacy
Your privacy matters. Our Privacy Policy explains how we collect, use, and protect your data. By using our site, you consent to these practices.
9. Changes to Terms
We may update these terms periodically. Continued use after changes constitutes acceptance. We’ll notify you of significant changes via email or site notice.
10. Governing Law
These terms are governed by Ohio law. Any disputes will be resolved in Columbus, Ohio courts.
11. Contact Us
For questions about these terms or our premium streetwear services:
Email: [email protected]
Address: 374 James Martin Circle, Columbus, OH 43215, USA
Drapelio Commitment: We stand behind every stitch in our streetwear and every word in these terms. Your trust drives us to deliver premium products with premium service.
